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					Baroness Buscombe: said the 
					PCC had held 'numerous discussions internally' about the 
					McCann case. Photograph: Martin Argles/Guardian | 
			
			
			Baroness Buscombe, the chairman of the Press Complaints Commission, 
			today defended the regulator's failure to launch an inquiry into 
			press coverage of the disappearance of
			Madeleine McCann in 2007.
			
			Buscombe, who took up her role in April last year, was speaking 
			after the House of Commons culture, media and 
			sport select committee criticised the PCC for staying 
			silent for 10 months after McCann went missing while
			
			
			newspapers were apparently 
			breaching its code of practice.
			
			
			"In any other industry suffering such a collective breakdown ... 
			any regulator worth its salt would have instigated an inquiry," the 
			MPs said in their report. "It is an indictment on the PCC's record, 
			that it signally failed to do so."
			
			
			But Buscombe said the PCC had been constrained to act because the 
			McCann family had not made a formal complaint to the watchdog about 
			newspaper coverage.
			
			
			The McCanns instead took legal action that resulted in a £550,000 
			payout from Express Newspapers, a private settlement with Associated 
			Newspapers and an apology from the News of the World.
			
			
			"It's very important to put it in context," Buscombe told The Media Show on BBC Radio 4 today.
			
			
			"What actually happened was that as soon as the story broke, the 
			PCC was very much in touch with the McCann family and repeatedly 
			offered to help.
			
			"The McCanns and the PCC over the months that followed were in 
			touch and indeed Gerry McCann in this inquiry actually praised the 
			PCC for helping very much in terms of privacy matters relating to 
			their other children."
			
			
			Buscombe said the PCC had held "numerous discussions internally" 
			about the McCann case.
			
			"The difficulty that it had was that it's very difficult for a 
			self-regulatory body such as ours to actually pre-empt and decide in 
			some ways whether a headline or statements that are being made are 
			something that we should be tackling without proper engagement of 
			the complainants.
			
			
			"And we did say that there were lessons to be learnt from that, 
			absolutely. We just think it's regrettable in some ways that the 
			McCann family didn't actually come to us for us to be able to act on 
			their behalf."
			
			
			She said that in the case of suicides in Bridgend, south Wales, 
			the PCC "did a huge amount ... on a daily basis almost".
			
			"The PCC made it clear back in 2007 that there were definitely 
			lessons to be learnt," she added. "Since I've come on board I have 
			been very clear that I believe there are ways that we could improve 
			our accountability and our transparency."
			
			
			Buscombe said the PCC had initiated an independent review of its 
			governance and was receiving a record number of complaints. "There 
			is no question that we're not toothless," she added.
			
			
			It would be a "dangerous route" to put PCC on a statutory 
			footing, Buscombe said. "I'm actually very keen that we do all we 
			can to beef up our powers but in a way that makes sure we remain 
			completely and utterly independent of the state. The day we talk 
			about press regulation funded and police by the state, our democracy 
			is definitely at risk."
			
			
			She added that more people used the PCC to handle privacy cases 
			than went through courts, "because we are able to handle things very 
			quickly, very responsibly".